# MCAAS Solutions > Professional Cleaning and Sanitization Services in Singapore. NEA-licensed, WSQ-certified teams. Owner-operated Singapore company (UEN 201900427R, incorporated 2019). MCAAS Solutions Pte Ltd is a residential cleaning company for HDB flats, condos, and landed homes island-wide. Day-to-day work uses family- and pet-safe, low-VOC products (PHMB and QAC disinfectants where needed). Team leads named in Google reviews include Mercy and Munisha. 100% satisfaction policy: flagged areas are re-cleaned on the walkthrough at no charge. - Legal name: MCAAS Solutions Pte Ltd - UEN: 201900427R - Founded: 2019 (7+ years) - Phone: +65 88342867 - WhatsApp: https://wa.me/6588342867?text=Hi%20MCAAS%20Solutions%2C%20I'm%20interested%20in%20your%20cleaning%20services.%20Can%20you%20tell%20me%20more%3F - Email: cs@mcaassolutions.com - Address: 61 Bukit Batok Cres, #05-03, Singapore 658078 - Hours: Mon - Sat (8:00 AM - 5:00 PM). Sun and PH - by appointment - Certifications: NEA Licensed, WSQ Course Certified, insured, background-checked in-house teams - Google rating: 4.9 out of 5 from 382+ reviews - Google Business Profile: https://www.google.com/maps/place/?q=place_id:ChIJG0LjXTER2jERKlwf3CyG90s - LinkedIn: https://sg.linkedin.com/company/mcaas-solutions ## How booking works 1. Book Your Service: WhatsApp us the unit type (HDB 3-room, condo sqft, landed), the job (move-out, post-reno, spring clean, or sofa), and your date. We reply with a written quote, usually within minutes during 8am-5pm. 2. Professional Cleaning: A WSQ-certified team arrives on time with HEPA vacuums, degreasers, descalers, and family-safe products. You do not supply tools. We work room by room so you can stay home or leave keys with the concierge. 3. Final Check & Satisfaction: We walk the kitchen hood, grout, aircon covers, tracks, and skirting before we leave. If anything misses the handover standard, we re-clean it at no charge. Payment is due after you have seen the work. ## Services - [End of Tenancy Cleaning Services in Singapore](https://mcaassolutions.com/service/end-of-tenancy-cleaning-services-in-singapore/): End of tenancy, move-out, vacate, bond-back and lease-end cleaning for HDB and condo handovers in Singapore. Cabinets, interior windows, aircon covers and floors. Oven interior is an add-on. From $248. Re-clean of flagged areas before the team leaves, at no charge. - [Post Renovation Cleaning Services in Singapore](https://mcaassolutions.com/service/post-renovation-cleaning-services-in-singapore/): Post renovation and after renovation cleaning in Singapore. Dust, wipe, vacuum and mop after ID works or a BTO. Paint, glue, acid wash and machine floor-scrub are extras. From $248. - [Spring Cleaning Services in Singapore](https://mcaassolutions.com/service/spring-cleaning-services-in-singapore/): Spring cleaning and whole-home deep cleaning in Singapore. Pre-CNY, school holidays, or whenever humidity has won. Kitchen degrease, bathroom descale, fans, tracks. From $248. Not weekly housekeeping. - [Upholstery Cleaning Services in Singapore](https://mcaassolutions.com/service/upholstery-cleaning-services-in-singapore/): Sofa cleaning, mattress cleaning, and carpet shampooing in Singapore. Shampoo or dry/steam from $98 per item. Leather sofas quoted separately. ## Pages - [Home](https://mcaassolutions.com/): Professional cleaning services Singapore. - [Our Services](https://mcaassolutions.com/our-services/): Directory of all available cleaning services. - [Reviews](https://mcaassolutions.com/reviews/): Customer testimonials and Google Reviews (4.9 out of 5, 382+). - [FAQs](https://mcaassolutions.com/faq/): Pricing, booking, products, equipment and scope. - [Contact](https://mcaassolutions.com/contact/): Phone, email, address and quote form. - [Blog](https://mcaassolutions.com/blog/): Supporting how-to guides for Singapore homes. Commercial head terms live on the service pages, not the blog. - [Areas we serve](https://mcaassolutions.com/areas/): Island-wide coverage. One page per region (West, East, North, North-East, Central, South). Do not treat these as extra booking URLs. - [Cleaning Services in West Singapore](https://mcaassolutions.com/areas/west-singapore/): Bukit Batok, Jurong East, Jurong West, Clementi, Choa Chu Kang. - [Cleaning Services in East Singapore](https://mcaassolutions.com/areas/east-singapore/): Tampines, Bedok, Pasir Ris, Simei, Katong. - [Cleaning Services in North Singapore](https://mcaassolutions.com/areas/north-singapore/): Woodlands, Yishun, Sembawang, Admiralty, Mandai. - [Cleaning Services in North-East Singapore](https://mcaassolutions.com/areas/north-east-singapore/): Punggol, Sengkang, Hougang, Serangoon, Ang Mo Kio. - [Cleaning Services in Central Singapore](https://mcaassolutions.com/areas/central-singapore/): Toa Payoh, Bishan, Novena, Bukit Timah, River Valley. - [Cleaning Services in South Singapore](https://mcaassolutions.com/areas/south-singapore/): Queenstown, Tiong Bahru, Harbourfront, Telok Blangah, Sentosa. ## Recent posts - [Is your dusty aircon making you sneeze?](https://mcaassolutions.com/dusty-aircon-making-you-sneeze-singapore/): Dusty aircon making you sneeze Singapore homes? Learn why filters and room dust trigger night sneezes, try a 45-minute reset, and know when to book deeper... - [What fridge door gaskets trap that weekend wipes never reach](https://mcaassolutions.com/what-fridge-door-gaskets-trap-that-weekend-wipes-never-reach/): Fridge seal mould Singapore homes keep wiping returns from damp gasket folds. Learn the full-channel reset, drying steps, and when a deep kitchen clean helps. - [Hob and hood cleaning in Singapore: what actually works](https://mcaassolutions.com/hob-and-hood-cleaning-singapore/): Practical hob and hood cleaning Singapore tips for greasy HDB kitchens-filters, burner ports, canopy undersides-plus when to book a pro deep clean. - [How to degrease your HDB kitchen hood](https://mcaassolutions.com/how-to-degrease-hdb-kitchen-hood/): Learn how to degrease HDB kitchen hood filters and canopies with dwell-time steps, soak tips, and when to call pros. Book a thorough kitchen deep clean today. - [Dehumidifier vs cleaning: which actually fixes mould in your HDB?](https://mcaassolutions.com/dehumidifier-vs-cleaning-for-hdb-mould/): Dehumidifier vs cleaning for HDB mould: what each fixes, RH under 60%, a weekend sequence, and when to book a humidity-aware deep clean in Singapore. - [Why bedroom wall mould returns days after you bleach it](https://mcaassolutions.com/why-bedroom-wall-mould-returns-days-after-you-bleach-it/): Learn why mould on bedroom wall HDB units returns days after bleach-cold walls, furniture gaps, real drying steps-and when a deep clean helps. - [Black bathroom grout singapore humidity](https://mcaassolutions.com/black-bathroom-grout-singapore-humidity/): Black bathroom grout Singapore humidity stains cement joints fast. Learn stain vs mould, a weekend reset, and RH habits-then book a deep clean that lasts. - [Why your HDB still smells musty days after the rain stops](https://mcaassolutions.com/why-your-hdb-still-smells-musty-days-after-the-rain-stops/): Musty smell in HDB after rain often hides in walls, fabrics and bathrooms. Map reservoirs, run a 48-hour reset, and know when to book a deep clean. - [How to Prevent Mould in an HDB Wardrobe](https://mcaassolutions.com/how-to-prevent-mould-in-hdb-wardrobe/): Learn how to prevent mould in HDB wardrobe spaces with airflow habits, a dry-first weekend checklist, and humidity tips. Keep clothes fresh, or book a deep... - [What Six Humid Months Leave Behind Before a Mid-Year Deep Clean](https://mcaassolutions.com/what-six-humid-months-leave-behind-before-a-mid-year-deep-clean/): After six humid months, dust mites, grease film and bathroom mould risk stack up. Book mid year home deep cleaning Singapore to reset your home properly. - [What Low Cleaning Quotes Quietly Cut From a Singapore Home](https://mcaassolutions.com/what-low-cleaning-quotes-quietly-cut-from-a-singapore-home/): Budget cleaning & housekeeping services in Singapore often skip grease, grout and humidity layers. See what cheap quotes cut-and book value that lasts. - [What Carpet Padding Still Holds After Years of Surface Vacuums](https://mcaassolutions.com/what-carpet-padding-still-holds-after-years-of-surface-vacuums/): Surface vacuums miss pile base and padding. See why carpet deep cleaning in Singapore humidity needs real extraction-and how to stop rebound odours for good. - [What Spot-Cleans Miss That Housekeeping Services in Singapore Protect](https://mcaassolutions.com/what-spot-cleans-miss-that-housekeeping-services-in-singapore-protect/): Spot-cleans leave grease film, bathroom biofilm and dust edges untouched. See what housekeeping services in Singapore protect-and how to book a reliable team. - [The Fine Particles Singapore Renovation Homes Trap Inside Walls and Vents](https://mcaassolutions.com/the-fine-particles-singapore-renovation-homes-trap-inside-walls-and/): Meta Title: Post-reno cleaning singapore clears dust from hidden voids Meta Description: Post-reno cleaning singapore removes fine construction particles… - [Singapore Deep Cleans That Actually Break the Humidity-Dust Cycle](https://mcaassolutions.com/singapore-deep-cleans-that-actually-break-the-humidity-dust-cycle/): Three weeks after moving into their resale 4-room HDB flat in Punggol, a young couple noticed the familiar musty trace returning along the master bedroom… - [The Chemical Singapore Renovation Homes Keep Releasing Indoors](https://mcaassolutions.com/the-chemical-singapore-renovation-homes-keep-releasing-indoors/): Formaldehyde off-gassing lingers for months in humid HDB and condo units. Learn why a targeted formaldehyde removal service protects families when basic... - [One-Time Cleaning Singapore Homes: The 48-Hour Humidity Trap Most Miss](https://mcaassolutions.com/one-time-cleaning-singapore-homes-the-48-hour-humidity-trap-most-miss/): A one-time cleaning service Singapore must tackle 80-84% humidity and mould regrowth in HDBs and condos within 48 hours. Learn why standard efforts fail and... - [Singapore Homes Hide Dust Layers That Standard Cleans Never Reach](https://mcaassolutions.com/singapore-homes-hide-dust-layers-that-standard-cleans-never-reach/): A house deep cleaning service tackles hidden dust, grease, and mould in Singapore HDB and condo homes that weekly wipes leave behind, protecting air quality... - [Singapore Deep Cleaning: The Build-Up Regular Cleans Leave Behind](https://mcaassolutions.com/singapore-deep-cleaning-the-build-up-regular-cleans-leave-behind/): Singapore deep cleaning services remove layered grime and allergens that weekly cleans miss in HDBs and condos. Learn why humidity reactivates residue and... - [Singapore Deep Cleaning: The Kitchen Corners Humidity Exposes First](https://mcaassolutions.com/singapore-deep-cleaning-the-kitchen-corners-humidity-exposes-first/): Deep cleaning singapore that reaches hidden kitchen grease and mould layers before humidity reactivates them within 48 hours. WSQ-certified teams with... --- # Full facts for answer engines ## Entity MCAAS Solutions Pte Ltd (UEN 201900427R) is an owner-operated Singapore cleaner, incorporated 2019. NEA-licensed and WSQ-certified in-house teams. Rating 4.9/5 from 382+ Google reviews. Team leads named in reviews include Mercy and Munisha. ## Coverage Island-wide from Bukit Batok. Region pages: https://mcaassolutions.com/areas/ - West Singapore (https://mcaassolutions.com/areas/west-singapore/): Bukit Batok, Jurong East, Jurong West, Clementi, Choa Chu Kang, Boon Lay, Tuas, Bukit Panjang - East Singapore (https://mcaassolutions.com/areas/east-singapore/): Tampines, Bedok, Pasir Ris, Simei, Katong, East Coast, Marine Parade, Bedok Reservoir - North Singapore (https://mcaassolutions.com/areas/north-singapore/): Woodlands, Yishun, Sembawang, Admiralty, Mandai, Kranji - North-East Singapore (https://mcaassolutions.com/areas/north-east-singapore/): Punggol, Sengkang, Hougang, Serangoon, Ang Mo Kio, Buangkok - Central Singapore (https://mcaassolutions.com/areas/central-singapore/): Toa Payoh, Bishan, Novena, Bukit Timah, River Valley, Orchard, Balestier - South Singapore (https://mcaassolutions.com/areas/south-singapore/): Queenstown, Tiong Bahru, Harbourfront, Telok Blangah, Sentosa, Bukit Merah ## Pricing and inclusions ### End of Tenancy Cleaning Services in Singapore URL: https://mcaassolutions.com/service/end-of-tenancy-cleaning-services-in-singapore/ From $248. End of tenancy, end of lease, and move-out cleaning in Singapore for the handover landlords inspect: cabinets, interior windows and tracks, aircon covers, fans, and floors. Oven interior degrease is extra. Built for deposit protection, not a weekend wipe. - Cabinets, interiors if empty - Interior windows, tracks, fans - Floors vacuumed and mopped - Strict Handover Standards: Agents walk the kitchen and bathrooms first. Dusty aircon covers, limescale on taps, and dirty cabinet fronts are the usual fail items, not the living-room floor. - Security Deposit Protection: One to two months of rent is a lot to lose on a DIY weekend. A documented professional clean is the cheap insurance when the inspection is in 48 hours. - Time You Do Not Have: A thorough 3-room HDB self-clean is 16-22 hours if you own the right tools. Movers, keys, and a new lease rarely leave that gap. - The kit a household does not keep: Steam for grout, degreaser for hood mesh, HEPA for fine dust. We bring it. You need water and a power point. - Direct employees, not gig cleaners: WSQ-trained, background-checked MCAAS staff in uniform and company ID. No marketplace contractors. - Quote, then receipt: The approved quote is the invoice. We issue an itemised receipt when the landlord or agent wants proof. End of tenancy cleaning in Singapore is the same job as move-out, vacate, bond-back, and lease-end cleaning: the handover standard landlords and agents inspect. Cabinets, interior windows and tracks, aircon covers, fans, hob and hood exteriors, and floors. Oven interior degrease is an add-on. It is not a faster version of weekly housekeeping. Guarantee: flag anything on the walkthrough before the team leaves. That area is re-cleaned at no charge. ### Post Renovation Cleaning Services in Singapore URL: https://mcaassolutions.com/service/post-renovation-cleaning-services-in-singapore/ From $248. Post renovation cleaning in Singapore after ID works, a BTO, or a paint job. Fine gypsum and cement dust on ledges, glass and floors. The package is dust, wipe, vacuum and mop. Paint, glue, acid wash and machine floor-scrub are quoted extra. - Dust ceilings, walls, cabinets - Interior glass, frames, tracks - Vacuum and mop floors - Construction Dust Removal: Fine particles sit on cabinet tops, fan blades, and inside vents. Without HEPA they go airborne again the moment the aircon starts. - Protect New Finishes: Grit left on parquet and tile acts like sandpaper underfoot. Vacuuming and mopping the dust now is cheaper than living with it. - Move-In Ready, Actually: Kids with asthma and new mattresses do not belong in a unit that still sheds grey film onto dark floors every morning. - Dust first, extras quoted: The package is dust, wipe, vacuum and mop. Heavy paint, glue, acid wash and machine floor-scrub are quoted on site if you need them. - Post-reno is a different crew plan: Larger teams and longer hours than a spring clean, because dust and residue are slower than household dirt. - Same size table, honest scope: Priced like other home cleans by unit size. The extra time is in the work, not a surprise surcharge after we arrive. Post renovation cleaning in Singapore after ID works, a BTO, or a paint job. Gypsum and cement dust sits on ledges, window tracks, and wardrobe interiors. The package is dust, wipe, vacuum and mop. Paint, glue, acid wash and machine floor-scrub are quoted extra. Guarantee: flag anything on the walkthrough before the team leaves. That area is re-cleaned at no charge. ### Spring Cleaning Services in Singapore URL: https://mcaassolutions.com/service/spring-cleaning-services-in-singapore/ From $248. Spring cleaning and deep cleaning services in Singapore: a one-time whole-home reset for pre-CNY, school holidays, or whenever 80% humidity has left grease, grout, and dust in the places weekly wiping never reaches. - Kitchen degrease and bathroom descaling - Fans, tracks, behind furniture - Family-safe products, same-day usable - Humidity does not take weekends off: Dust mites and kitchen grease accumulate year-round here. A Northern-hemisphere "once in April" cadence is too slow for HDB and condo living. - The missed band: Cabinet tops, fan blades, window tracks, and behind the fridge are where the house actually fails a guest walkthrough, not the coffee table. - One day, not four Sundays: A crew finishes the reset in a workday. Doing the same rooms yourself is a month of half-done evenings. - CNY, guests, or just overdue: Book the same package for reunion-dinner prep, a baby arriving, or the first week you admit the grout has gone grey. - Room-by-room so you can stay: We do not need the house empty. Light furniture moves; you can work in the next room. - Priced by the home you have: HDB by room type, condo by sqft. Recurring quarterly or bi-annual cleans get a loyalty rate. Spring cleaning and deep cleaning services in Singapore mean a whole-home reset: pre-Chinese New Year, a mid-year school-holiday clean, or whenever 80% humidity has left grease, grout, and dust in the places weekly wiping never reaches. Guarantee: flag anything on the walkthrough before the team leaves. That area is re-cleaned at no charge. ### Upholstery Cleaning Services in Singapore URL: https://mcaassolutions.com/service/upholstery-cleaning-services-in-singapore/ From $98. Sofa cleaning, mattress cleaning, and carpet shampooing in Singapore. Fabric in 80% humidity holds sweat, dust mites, and odour even when it still looks fine. Hot-water extraction or dry/steam, quoted per item from $98. - Shampoo or dry/steam by fabric type - Stain and odour treatment - Dust-mite and allergen extraction - Dust mites live in the foam: Eggs and droppings sit below the cover. Steam or shampoo extraction is what actually reduces the allergen load, not a fabric spray. - The smell test beats the eye: Sweat and food odour show up years before fading. That is when a $98 clean is cheaper than replacing the sofa. - Fibres last longer clean: Grit left in carpet and weaves acts like sandpaper. Regular extraction delays the replacement you were about to Google. - Asthma and kids on the same furniture: Mattresses and the family sofa are where sleep and screen time happen. Cleaning them is indoor-air work, not a cosmetic extra. - Method follows the fabric: Shampoo for heavy soil, dry/steam for gentler pieces, leather quoted separately. We decide on site, not from a catalogue. - Per item, two methods: Mattress, sofa, and carpet tables are on this page. Bundle with a home clean for a package rate. Sofa cleaning, mattress cleaning, and carpet shampooing in Singapore. Sofas and mattresses pick up sweat, humidity, and dust mites long before they look dirty. Vacuuming the surface does not extract what is in the foam. Hot-water extraction, dry/steam, or shampoo, quoted per item from $98. Guarantee: flag anything on the walkthrough before the team leaves. That area is re-cleaned at no charge. ## FAQs Q: What cleaning services do you offer in Singapore? A: Four residential jobs: end-of-tenancy / move-out handover cleaning, post-renovation / post-construction cleaning, spring cleaning (the full-home deep clean, including pre-CNY), and upholstery cleaning for sofas, mattresses, and carpets. We cover HDB flats, condos, and landed homes island-wide. Q: How much does a house clean cost? A: Home cleans start from $248 and are priced by unit type and size (for example a 3-room HDB is typically $388). Upholstery starts from $98 per item. The quote you approve is the price you pay. Full tables sit on each service page. Q: How long does a typical clean take? A: A 3-room HDB end-of-tenancy is usually 4-6 hours with a team of two. A condo spring clean is 5-8 hours. Post-renovation runs longer because of dust and residue, often 6-10 hours. Sofa or mattress work is 30-90 minutes per item. Q: Are your products safe for children and pets? A: Yes. Day-to-day work uses eco-friendly, low-VOC, family- and pet-safe products. Rooms can be used again once surfaces are dry. For heavy kitchen grease or post-reno adhesive we use stronger agents, then rinse and ventilate so the unit is safe to occupy the same day. Q: Do I need to be home? A: No. Many customers leave keys with the condo concierge or a neighbour. Teams are full-time MCAAS staff, background-checked, insured, and wear company ID. You can also stay and work room by room with us. Q: How do I book? A: WhatsApp +65 88342867 with your unit size, the job, and a preferred date. We send a written quote and lock the slot. 3-5 days notice is comfortable; weekend handover dates fill 1-2 weeks ahead. Same-day is rare but worth asking. Q: What if I am not happy with the clean? A: Tell us before the team leaves. We re-clean the flagged area at no charge. That is the handover-standard check, done on the walkthrough. Q: Do you bring equipment and supplies? A: Yes. HEPA vacuums, degreasers, descalers, steam or shampoo gear for fabric, cloths, and ladders come with the team. You only need running water and a working power point. Q: What cleaning services does MCAAS Solutions offer? A: We provide end-of-tenancy cleaning, post-renovation cleaning, spring cleaning, and upholstery cleaning (sofa, mattress, carpet) for homes across Singapore. Q: Where in Singapore do you provide services? A: We cover all residential areas island-wide — HDB flats, condominiums, landed homes, and small commercial spaces across the Central, East, West, North, and North-East regions. Q: Are you licensed and certified? A: Yes. MCAAS Solutions is licensed by the National Environment Agency (NEA) and our cleaners are trained under the Singapore WSQ Environmental Cleaning framework. Q: Do you work weekends and public holidays? A: Our standard hours are Monday to Saturday, 8:00 AM to 5:00 PM. Sunday and public holiday bookings may be available with advance notice — message us to check availability. Q: How long has MCAAS Solutions been in business? A: MCAAS Solutions has been serving Singapore households for 7+ years (incorporated 2019) with consistently high customer ratings on Google. Q: What makes MCAAS different from other cleaning companies? A: Certified teams, transparent pricing, eco-friendly products, and a 100% satisfaction focus — plus fast WhatsApp booking with no drawn-out back-and-forth. Q: Do you service condos, HDB flats, and landed homes? A: Yes — all three. Our pricing tables cover standard HDB sizes, condo/apartment square-footage brackets, and we quote landed properties individually based on total area and access. Q: Can you handle commercial spaces and small offices? A: Yes. We regularly clean serviced apartments, small offices, and AirBnB units. Message us with the space type and we will tailor a commercial quote. Q: Do you offer one-time cleanings or only recurring? A: Both. Most bookings are one-time deep cleans (end-of-tenancy, post-renovation, spring), but we also arrange weekly, bi-weekly, and monthly recurring plans at discounted rates. Q: Are you owner-operated or a franchise? A: Owner-operated. MCAAS Solutions is a locally-owned Singapore business — all cleaners are direct employees, not contractors or third-party staff. Q: How do I book a cleaning service? A: Message us on WhatsApp at +65 88342867, fill in our contact form, or email cs@mcaassolutions.com. Share your property size, preferred service, and date — we will reply with a quote and confirm the slot. Q: How far in advance should I book? A: We recommend 3–5 days notice for most services. End-of-tenancy and post-renovation cleans on weekends fill quickly — try to book 1–2 weeks ahead if your handover date is fixed. Q: Can I reschedule or cancel my booking? A: Yes. Rescheduling or cancelling is free with at least 72 hours' notice. Cancelling or rescheduling with less than 72 hours' notice incurs a team allocation fee equal to 50% of the job value, or equivalent to the deposit. The deposit is forfeited. Q: Do I need to be home during the cleaning? A: No. Many of our customers provide key access or arrange with the building concierge. We are fully insured and our teams are trained in discreet, respectful service. Q: Can I book a recurring or regular cleaning schedule? A: Yes — we can arrange weekly, bi-weekly, or monthly cleaning plans at preferential rates. WhatsApp us the frequency you need and we will tailor a plan. Q: What happens if it rains on the day of the clean? A: Indoor cleaning proceeds as normal. If your booking involves balcony or outdoor work, we may reschedule the outdoor portion — no extra fee — to a later dry day. Q: Can I get a same-day cleaning booking? A: Same-day is rarely possible, but worth asking — message us on WhatsApp and we'll check if any slots are still open. Next-day weekday availability is much easier to secure. Q: How many cleaners will come for my booking? A: Team size depends on the service and unit size. A typical 3-room HDB gets a team of 2; larger condos and post-reno jobs get 3–4 cleaners. Team size is included in your quote. Q: Can I request a specific cleaner for recurring bookings? A: Yes — many recurring customers prefer continuity with the same lead cleaner. Let us know at booking and we will do our best to schedule accordingly. Q: Is pricing transparent with no hidden fees? A: Absolutely. We provide a full written quote before any work begins. The price you are quoted is the price you pay — no hidden fees, no surprise extras. Q: How is pricing calculated? A: Home cleaning is priced by property type and size. Upholstery is item-based with two method options (shampoo deep cleaning or dry/steam cleaning). Full tables are available on each service page. Q: What payment methods do you accept? A: We accept PayNow, bank transfer, cash, and most major debit or credit cards. Payment is due on completion of work, unless otherwise agreed. Q: Do you require a deposit? A: A deposit is only required for larger bookings (post-renovation on big condos, for example). For standard HDB or condo cleans, no deposit is needed. Q: Do you offer package discounts? A: Yes. Multi-item upholstery bookings and bundled services (e.g. end-of-tenancy + upholstery) qualify for a package discount. Recurring cleans get ongoing discount rates. Q: Will I get a receipt or invoice? A: Yes. We issue an itemised receipt on request — useful for landlord handover documentation, company reimbursements, or simply for your records. Q: Are there any hidden surcharges for stairs, lofts, or high ceilings? A: We flag any surcharges upfront in the written quote. Lofts, mezzanines, and units with 3+ bathrooms may carry a small additional fee — you'll always see it before you approve. Q: Is GST included in your prices? A: All prices quoted are inclusive of GST where applicable. You'll see a final total with any taxes broken out clearly on your receipt. Q: Can I pay after the work is complete? A: Yes, for standard bookings payment is due on completion once you've inspected the work. For larger post-renovation jobs a partial deposit may be requested to reserve the slot. Q: Do you offer corporate invoicing for businesses? A: Yes. We can issue GST-invoiced billing with Net-7 or Net-14 terms for registered businesses. Ask for the commercial billing form when booking. Q: Do you bring your own cleaning equipment and supplies? A: Yes. Our team arrives fully equipped with vacuums, mops, cloths, cleaning agents, and specialist tools. You do not need to provide anything. Q: What cleaning products do you use? A: We use eco-friendly, low-VOC cleaners that are safe for children, pets, and people with sensitivities. For stubborn stains or grease we use stronger agents with full ventilation and neutral rinse. Q: Do you clean windows on high-rise units? A: We clean interior windows and reachable exterior glass panels. For full exterior high-rise window work (above 3 floors), a specialist rope-access service is required, which we can refer. Q: Can you remove tough stains from upholstery? A: Most food, drink, sweat, and pet stains are removable with our steam or shampoo deep-clean process. For set-in ink, bleach, or dye transfer, results vary — we can assess on-site first. Q: Do you handle post-renovation cement and paint residue? A: The standard post-reno package is dust, wipe, vacuum and mop. Paint removal, glue or adhesive, acid wash for cement stains, and machine floor-scrub are quoted extra on site. Q: Can I add upholstery cleaning to a home cleaning package? A: Yes. Adding sofa or mattress cleaning to an end-of-tenancy or spring clean is a popular combo and qualifies for a bundled discount. Q: Do you clean air-con units or only exterior covers? A: Our standard service wipes exterior air-con covers and filters. Full internal chemical wash is a specialist service — we can refer you to a partner if needed. Q: Can you shampoo or dry-clean area rugs and carpets? A: Yes — both methods are offered. Shampoo deep cleaning is best for heavily soiled pieces, dry/steam for regular refresh. Pricing is by carpet size (see the upholstery service page). Q: Do you clean leather sofas? A: Yes. Leather requires conditioning cream, gentle cleaners, and surface polish — a different process than fabric. We quote leather separately based on condition and size. Q: Can you dispose of garbage and recyclables after a move-out? A: Yes — light bagging and hallway/void-deck placement is included with end-of-tenancy cleaning. Large bulky items (furniture, appliances) must be arranged separately with your town council. Q: Are your cleaning products safe for children and pets? A: Yes. We use eco-friendly and non-toxic solutions approved for residential use. Rooms are safe to re-enter as soon as surfaces are dry. Q: What if I am not satisfied with the cleaning? A: Let us know before the team leaves and we will re-clean any area of concern at no extra cost. We follow a handover standard — your satisfaction is the job. Q: Are your cleaners vetted and insured? A: Yes. All cleaners are full-time staff, background-checked, WSQ-trained, and covered under our public liability insurance while on your premises. Q: What COVID-19 and hygiene protocols do you follow? A: Team members wear masks on request, use hand sanitiser between rooms, and we disinfect all high-touch surfaces with approved antimicrobial agents as part of standard service. Q: What happens if something is damaged during the clean? A: In the rare event of accidental damage, we document it immediately and our insurance covers repair or replacement. Our teams are trained to handle delicate surfaces with care. Q: Can I trust your team inside my home when I am away? A: Absolutely. Every cleaner is employed directly by MCAAS (not a third-party), identified with company ID, and trained on the privacy and care standards expected in a home. Q: Do your cleaners wear uniforms and carry ID? A: Yes. All team members arrive in MCAAS uniforms with visible company ID badges. If you are unsure, ask for their ID before granting access. Q: Are you insured against theft? A: Our public liability insurance covers accidental damage. For peace of mind, we recommend securing valuables before any cleaning crew (ours or anyone else's) enters the home — it's standard practice. Q: How do you handle keys and access codes? A: Keys collected are logged, tagged without identifying address, and returned the same day. Access codes are never stored digitally — they're communicated to the on-site team only. Q: What's your guarantee policy? A: If you are not satisfied with any part of the work, tell us before the team leaves. We will re-clean the flagged area at no cost. That is the handover-standard check, done on the walkthrough. Q: How does Singapore humidity change how often I should deep-clean? A: Relative humidity sits around 80-84% year-round. Mould can form in 24-48 hours in a closed wardrobe or bathroom, and dust mites do not have a winter die-off. Most households here need a full-home deep clean every 3-4 months, not once a year. Weekly wiping is not the same job: it misses hood mesh, grout, aircon covers, and tracks. Q: What is "spring cleaning" in Singapore? A: There is no spring season. Locally, spring cleaning means the pre-Chinese New Year whole-home reset (roughly November to February): kitchen grease, windows, fans, toilets, and the corners guests notice. Mid-year school-holiday resets and year-end guest prep use the same deep-clean package, just without CNY language. Book early in December and January because slots fill. Q: Do you clean HDB flats, condos, and landed houses? A: Yes. HDB pricing is by room type (2-room through jumbo). Condos are by floor area. Landed and multi-storey units are quoted on total area plus access (stairs, loft, outdoor yard). Tell us the estate type at booking so the team size and time estimate are honest. Q: Why does mould keep coming back in my HDB wardrobe? A: North-facing bedrooms and poorly ventilated bomb-shelter or service-yard sides trap monsoon moisture against chipboard and clothes. Wiping the door does not dry the back panel. A proper job empties the wardrobe, treats the interior, and is paired with airflow (door ajar, dehumidifier). If the bloom has reached the wall, you need a whole-room reset, not a cloth. Q: Can you degrease an HDB kitchen hood properly? A: Yes. The mesh filter is the easy 20 minutes. We also degrease the housing, splashback, and reachable trunk. Recirculating grease in 80% humidity is why the hood looks dirty two days after a weekend wipe. That work is included in end-of-tenancy and spring cleans. Q: Do I need post-renovation cleaning after an ID job or a new BTO? A: If contractors have been in with cutting, sanding, tiling, or painting, yes. Fine gypsum and cement dust sits in aircon coils, tracks, and wardrobe interiors, and a mop will not lift it. Book after the last paint coat has had about 48 hours to cure and before you move furniture in. Q: Is a helper the same as a professional deep clean? A: No. A helper handles weekly upkeep. A licensed crew handles the jobs that need chemicals, ladders, and several hours of focused labour: hoods, grout, post-reno dust, handover inspections. Many households use both: the helper for the week, MCAAS for the quarterly or move-out reset. Q: Which towns do you cover? A: Island-wide: Central (Bishan, Toa Payoh, Novena), East (Tampines, Bedok, Pasir Ris), West (Jurong, Clementi), North (Woodlands, Yishun), North-East (Punggol, Sengkang, Hougang), and South (Queenstown, Tiong Bahru). Condo concierge access and HDB lift bookings are routine for us.